NW Natural Water Services (formerly Hiland Water Corp.) is contracted by BWD to provide District management, customer service/billing and field supervison. Their phone number is 503-554-8333; email: hilandoffice@nwnaturalwaterservices.com

Contact Information:

PO Box 699
Newberg, OR 97132

Phone: 503.554.8333 or toll -free at 855.554.8333 (Regular office hours are 9 am-4 pm M-F, closed holidays)
Fax: 503.554.9215

Pager: 800.208.0437

General information. Visit their website at https://hilandwater.nwnatualwaterservices.com

Email: hilandoffice@nwnaturalwaterservices.com

For water leak emergencies after office hours: Available 24/7 to be paged at 1-800-208-0437 (emergencies only please) please enter your ten digit phone number after the short beep. Once you have entered your phone number you can hang up. A technician will contact you once your page has been received.